- 401(k)
- Competitive salary
- Opportunity for advancement
Primary Roles and Responsibilities
1. Oversees and processes payroll; ensures payroll taxes are paid and appropriate deductions withheld.
2. Tracks employee PTO and leaves of absence, including FMLA and non-FMLA leave.
3. Recruits, interviews, and facilitates hiring of qualified job applicants for open exempt and non-exempt positions (including E-verification, background check, and drug screening processes).
4. Negotiates and oversees annual benefit renewals.
5. In conjunction with In-house Counsel and executive leadership, makes periodic revisions to Employee Handbook and trains staff on changes.
6. Attends and participates in new employee orientation, terminations and exit interviews.
7. Maintains and updates, as appropriate, employee job descriptions and organizational chart.
8. Coordinates employee and manager training, including annual safety training.
9. Assists and advises managers and directors on personnel issues.
10. Counsels employees as needed on personal and personnel issues.
11. Maintains compliance with federal, state and local laws and regulations related to employment, payroll, and employee benefits.
12. Prepares annual benefit booklets (including required employee notices).
13. Maintains payroll and personnel files in accordance with applicable law and company policies.
14. Oversees Administrative Assistants.
15. With assistance of In-house Counsel, process and manages all Workers Compensation claims and audits.
16. Supervises and coordinates annual reporting relating to payroll and employee benefits.
17. Provides oversight and support to Social Committee and Employee Events.
18. Responsible for OSHA logs and reporting; works with the Director of Construction to ensure training is completed for all field and office personnel and to support Safety Initiative.
19. Helps to drive the established Core Values of the Organization.
20. Performs other duties as assigned by the executive leadership and/or In-house Counsel.
Necessary Experience and Skill Set
- A minimum two years of business experience
- Working knowledge of current business software technologies
- Superb customer service, administrative, and verbal and written communication skills
- Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
- Polite, confident, and excellent customer service skills, including listening and questioning skills
- Excellent organizational skills and strong attention to detail
- Very self-motivated and goal-oriented
- Ability to multi-task
- Capability to work in a fast-paced, team-oriented office environment
- Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
- Ability to learn new software, including Xactimate® and proprietary software
- Experience in the commercial cleaning and restoration or insurance industry is desired
- Ability to successfully complete a background check subject to applicable law
- High school diploma/GED
- Associate degree in accounting preferred or strong professional background of 2-3 years bookkeeping experience
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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